Manual launch BPT causes connection timeout

There is a BPT process that I want to start manually. I create an entity record and in some cases I start a BPT process attached to that record. I do not want to start a process when the record is created in all cases, hence the manual launch.

But the LanchProcess action always causes a connection timeout exception. Why? It should launch and continue.

Hello Rogier Olde Dubbelink,

Can you show the logic you have on BPT?


Jorge Rodrigues

Process flow:


The error may be within this decision, if there is a server action that takes too long, it may cause a timeout.


Jorge Rodrigues


Well, the LaunchProcess should be asynchronous. The process itself should run in another execution flow.

That is also the idea of BPT, isn't it?

Am I wrong?

Furthermore the decision contains a very quick query only.

Best regards,



Yes, supposedly the BPT is asynchronous and the action continued. I don't see what it could be. Sorry I didn't help, but I thought the error was because 'AutomaticActivity' has a time limit of 5 minutes.


Jorge Rodrigues

Thanks anyway, Jorge!

Hi Rogier,

can you debug to see if it is the LaunchOnBoarding that is causing the timeout ?

Also, what do you see in service center, in errors and in processes tabs under monitoring ?  Also, I see you use logMessage, so do you see these logs in general tab ?


Hi Dorine,

Yes, it is really the LaunchOnBoarding :

[1] Unable to connect to the remote server
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at OutSystems.HubEdition.RuntimePlatform.Processes.ActivityHandler.ExecuteProcessLaunch(String ssKey, Int32 tenantId, Int32 userId, Int32 parentActivityId, Int32 parentProcessId, List`1 inputs, List`1& nextActIds, String& failureMessage)

The first LogMessage is in the log but the second isn't.

The process is not created and an exception is thrown.

I an beginning to think it is an infrastructural problem. I lost too much time now so think I am going to refactor it to a solution with automatic process start which I know it works.

Thanks all!



Have a look at what Justin posted a few hours ago: blog post

It describes a scenario similar to yours. Do you have any callback functions (onProcessStart for example) on your process that might go into a timeout? That might cause the process not to start at all, as described in the article.

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