[Ultimate PDF] Timeout after inactivity
Forge component by Leonardo Fernandes
Application Type

Hi all,

I am using Ultimate PDF to generate a document when a specific button is clicked. The download needs to happen right away, so the process is synchronous. However, after some period of inactivity like from one day to another or if the application isn't used for a few hours, a Timeout error message is always coming up. Once we refresh the page and try again, it no longer happens. In Service Center, all I get is the message attached (apologies, I had to remove the client's information).

We've already used the SetRequestTimeout to increase the action default timeout time as well as the overall application timeout and it didn't fix it.

Has it happened to someone this specifically (timeout only on first usage after some time) and does anyone know how to fix it, please?



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