Why is my personal environment being put to sleep every week?

My personal environment is being put to sleep once a week. I understand that it is caused by not publishing for a week, but my question is who thought this was a good idea, who approved it, and why? Clearly, people use their personal environments which is why there are so many discussion posts about this issue, and surely, there is a better solution that doesn't involve weekly emails and a chore that must be done, or all the data in that environment in deleted. Perhaps putting an option to opt out or extending the time to a couple months would help. 

While you may not be getting money from our personal environments, many of us also use this service with our organizations, so they should be treated equally in my opinion. Practices like this discourage people from using the service altogether.


Hey @Matthew Vines, 

You should put that as an idea on the ideas sections and that will be discussed. 


Check some of the below answers to why the environment is going to sleep in this link

Another thing is that The reason behind this is that it's a developer environment. If you don't develop, it's considered not used. It's explicitly not meant as a user environment.

"In the newly published page on What's an OutSystems personal environment  the following is written:Yes, completely free.Your Personal Environment will be available:As long as you continue developing your apps.Your apps are consistently accessed by end-users.If you stop developing in your Personal Environment for an extended period of time, your Personal Environment will be recycled. This allows saving resources for other developers. But don't worry! Long before that happens, we'll let you know. We'll send you emails remembering to continue developing in your Personal Environment.If your environment ends up being recycled, we'll create a snapshot of the applications you had. We'll send you an email with instructions on how you can restore your apps in a new environment. Keep in mind that we only take a snapshot of the applications, not the data, and also, the snapshot will be available for the next 6 months."

Things are like that and they were thought like that. There are not as many free services as OutSystems offers on the market.

Kind Regards,


End User(s) 7+ times in a week means exactly what? 

Login action or any other action?

What triggers the count?

Hi Márcio, and thank you for the insight! We will use that information when we decide if we want to renew our contract. 

Regarding the quoted passage, the phrase "saving resources for other developers" could also mean "not wanting to pay for more servers." Unfortunately, it all comes down to profit margins no matter how much the team fluffs it up.

The link that is shared its answering that question too:

"The 4th is regarding the end user access. i.e, the user that logs into your application (Users entity).

Should be a flow of access (logged features) more than 7 times in a week.  It could be 7 different users doing login or one users doing login every day, for instance."

wow, how is that possible?

Seriously 7 days.

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