Issue in Deployment from Development to UAT environment
Application Type
Traditional Web

Dear All,

I am facing issue while doing deployment from DEV to UAT. UAT is synchronizing for a long time. While doing the deployment, once we click 'continue' after 'Validate' option, no activity is happening.


While I checked in Lifetime service center, there is active instance with error.


From the Lifetime error logs, we found the following message: 

Failed to parse response of the method 'Role_CreateOrUpdateWithGranularPermissions' of the 'PlatformServicesAPI' REST API:
Parsing '': Unexpected character encountered while parsing value: <. Path '', line 0, position 0.

Kindy help me to solve this issue.

Thanks & Regards,

Madhavan

Dear Vincent,

Thanks for your reply. I contacted OS support team and we found that the issue is because of WAF policy.


Regards,

Madhavan

If I where you I would contact support. They are much more capable in fixing this issue since they have access to (should you use the Hosted solution) to your environment. 

The only thing I could think of is that you in the middle of an upgrade of your platform and that Dev is of a higher version then UAT.

Greetings,

Vincent

Dear Vincent,

Thanks for your reply. I contacted OS support team and we found that the issue is because of WAF policy.


Regards,

Madhavan

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