How to claim Prometric

Hi all,

I have a friend. He has an Associate Web Developer 11 exam on Promectric.

But, When he login that application with "Confirm number" and "last name", he cannot connect. It's always throw "Please try again" message. He login it on time.

So, How do he claim this issue to Prometric? Please help him if anybody know

Thanks!!!

Solution

Hi Chris. 

I am D'Jamila from the Training Team. I will contact you in private in order to resolve the issue.

Thank you.

mvp_badge
MVP

Hello Chris,

Your friend should contact OutSystems at training@outsystems.com - they should be able to assist him with any issues regarding certification.

Haizz, He tried to contact with Outsystems and Prometric via training@outsystems.com  and pro-proctor@prometric.com. But there is not any feedback from them. This made us feel like I was being scammed and the parties avoided taking responsibility.

Solution

Hi Chris. 

I am D'Jamila from the Training Team. I will contact you in private in order to resolve the issue.

Thank you.

Hi D'Jamila,

My friend received a new exam schedule without fee for next week.

Thank you for your help.

Hi Chris,

We are happy to help!

All the best for both of you.

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