Platform Server Installation : Deployment Failed Could not invoke Ping
Platform Version
11.16.1 (Build 36079)

Hello, 

I'm installing Outsystems platform server (V 11.16.1) on Azure VM. I have configured the databases (Platform, Log, Session), Scheduler service, Controller, Cache invalidation service, Admin account in the configuration tool. When i try to submit and apply the configuration, I received two popups to enable scheduler service and Deployment services. All went well till this step.

When I proceed with the Service center installation, I am facing the below error 

Internal Error Deployment Failed. Could not invoke ping. Exception: The underlying connection was closed.



Any suggestion to resolve the issue? 

Thanks,

KJ


Champion

Hi,


My suggestion is to recheck if all the required port is already opened (check port : https://success.outsystems.com/Documentation/11/Setup_and_maintain_your_OutSystems_infrastructure/Setting_Up_OutSystems/OutSystems_network_requirements)

Better if you check using telnet, if the port is opened or not.



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