[IdP] [IdP] Single Sign out -  Can't sign out User
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Forge component by João Barata
Application Type
Service Studio Version
11.53.38 (Build 61903)

Hello, I am currently facing a challenge with my SAML application that uses PingIdentity as the IdP provider. While I have successfully implemented the login process and proper mapping, I am struggling to effectively log out the user. Despite following the correct logout flow, the user session remains active, even though there are no error messages(neither on Saml Message Logs or on Service Center.

I am reaching out for assistance in resolving this issue. Thank you in advance for your time and support!

We have recently implemented IDP, but didn't get this issue. You need to check whether you are calling both Outsystems in built-in logout action and IDP Logout together or not.

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