Getting the Most Out of Product Support

Where: NextStep 2012, Lisbon

When: May 10, 12:00 - 12:45

Abstract: Even the best users sometimes need help. Occasionally a problem encountered during an operation has nothing to do with the user and everything to do with the Agile Platform itself, arising from some known (or unknown) software defect. Knowing how to prepare for interaction with Technical Support will greatly improve your experience. Discuss your experience and learn a little bit more how a Support team works!



Be there, or be square!