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Duarte Lucas
30Views
4Comments
Solved
Can't log into Personal Environment
Question
Training
Beginner
Authentication
Installation
Service Studio

I am starting the training and I can't login into my 'Outsystems Personal environment'.

After inserting the url, credentials and pressing Login, the spinner goes for a bit and then nothing. No feedback.

I am on Windows 11 and downloaded the Outsystems Service Studio from the trial portal.

Thanks in advance! 

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0
24 Aug
Solution

Hello Duarte Lucas, 
First of all, welcome to the Community! 

So, in order to understand what the are issues, could you check some stuff? 

  • Check your internet connection.
  • Check the status of your environment:

  • Have you tried to update the login credentials? Does it solve your issue? 
  • If the problem persists, open a support case to OS by clicking on the top right corner.  

Best regards, 

Ana

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0
24 Aug

Hello, Ana,

What did it for me was setting a new password.

Thanks for the help.


Best regards,

Duarte Lucas

1
0
25 Aug
2023-05-25 14-12-43
Arun Rajput
Champion

Hi Duarte,

Adding one more point in Ana answer 

1. please check if your environment not deleted due to inactivity if it's deleted then you need to fetch new one.

PFA screenshot below

Regards

Arun


Screenshot_2023-08-25-10-26-06-385_com.microsoft.emmx.jpg
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25 Aug
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