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[Ultimate PDF] Ultimate PDF Service Failing in Isolated On Prem Environment
Question
ultimate-pdf
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Forge component by Leonardo Fernandes
Platform Version
11.21.0 (Build 39357)

HI Leonardo,


Please note that recently I have installed Ultimate PDF and Ultimate PDF management in our in-premises DEV environment, but we are unable to use this component due to some errors, I have tried to set the chrome version manually in management console but still its throwing the errors.

Appreciated your kind support to use this component.


UltimatePDF_Service_error.JPG
Solution


Following up, the version 12.0.0 should fix these errors related to SSL errors in some on-premises installations.

Hi Riyaz.

The error is related to an invalid SSL certificate. Check that the SSL certificate installed on the server matches the URL you see in the error logs. From the error message, it looks like there's a mismatch in the common name of the certificate (it should match exactly the domain name).

HI Leonardo.

SSL certificate is installed with same CN name by which we are accessing the application but in monitoring error its showing URL with FQDN host server name.

I don't know why the service is trying to run with Hostname URL which is not having any SSL certificate.

Please advise.

Thanks ..

Hi Riyaz. I am planning to fix this issue in the next release. I'll let you know once that is released.

Solution


Following up, the version 12.0.0 should fix these errors related to SSL errors in some on-premises installations.

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