2022-12-21 07-25-50
Hariharan Rajasekaran
18Views
2Comments
Solved
LifeTime is having trouble reaching the environment.
Question
Lifetime
OutSystems 11
Service Center

1. My Lifetime has an connectivity issue with UAT - LifeTime is having trouble reaching the environment. 

2. Also, I can't able to access the Servicenter of UAT and it's throwing 502 error.


UAT Sync Error.PNG
UAT - 502 Error.PNG
0
0
14 days ago
Solution

Dear Marlies, Thanks for your reply, We have created a support ticket with Outsystems and they asked us to,

1. Check port 443 connectivity

2. Group policy

3. Disable/Uninstall Dynatrace,McAfee,Defendpoint service, etc...

We done all the above request from Outsystems. But finally By using Dynatrace we have made a analysis and finally we found that the network (LAN,Wifi) was not stable on the server which has Deployment Controller Service.

And now our issue is fixed by changing our deployment controller service to another server with stable network connection.


Thanks...

See solution in context
0
0
6 days ago

You can ask your own platform admin, when you have OutSystems installed on premise

Otherwise create a ticket for OutSystems itself

0
0
14 days ago
Solution

Dear Marlies, Thanks for your reply, We have created a support ticket with Outsystems and they asked us to,

1. Check port 443 connectivity

2. Group policy

3. Disable/Uninstall Dynatrace,McAfee,Defendpoint service, etc...

We done all the above request from Outsystems. But finally By using Dynatrace we have made a analysis and finally we found that the network (LAN,Wifi) was not stable on the server which has Deployment Controller Service.

And now our issue is fixed by changing our deployment controller service to another server with stable network connection.


Thanks...

0
0
6 days ago
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