I can't take the Associate Traditional Web Developer O11 (EN) exam through prometric

Yesterday, 2023/11/21, at 09:00 PM Bangkok, Hanoi, Jakarta , I registered to take the Associate Reactive Web Developer 11 exam through Prometric.

I have prepared well to prepare for the exam. I entered the ProProctor app at 08:45 a.m. and had a meeting with the supervisor. I have confirmed ID, passport. Because the conversation was in English, it took me a bit of time, the supervisor asked me to press Exit. I asked the proctor that it was almost time for the exam, what if I press Exit? The superintendent confirmed to me that it was okay.

I pressed Exit according to the proctor and logged back in, after a while another proctor informed me that the exam session was over. And I was unable to participate.

I used the voucher to take the test, so can I get the voucher back to re-register or change the test date?

If possible, I would like to change the test date and switch to the offline test in Vietnam.

Looking forward to helping, Thanks.

Hi Dang Minh Hieu ,

i have seen the same issue with one of my colleague.  write the whole scenario to the support and i hope then will give you your voucher back.  just try to create support, and open a support case for it 

link - https://success.outsystems.com/support/home/



@Dang Minh Hieu

Hi Hieu. Please share is there any update about your case.

Community GuidelinesBe kind and respectful, give credit to the original source of content, and search for duplicates before posting.