Yesterday, 2023/11/21, at 09:00 PM Bangkok, Hanoi, Jakarta , I registered to take the Associate Reactive Web Developer 11 exam through Prometric.
I have prepared well to prepare for the exam. I entered the ProProctor app at 08:45 a.m. and had a meeting with the supervisor. I have confirmed ID, passport. Because the conversation was in English, it took me a bit of time, the supervisor asked me to press Exit. I asked the proctor that it was almost time for the exam, what if I press Exit? The superintendent confirmed to me that it was okay.
I pressed Exit according to the proctor and logged back in, after a while another proctor informed me that the exam session was over. And I was unable to participate.
I used the voucher to take the test, so can I get the voucher back to re-register or change the test date?
If possible, I would like to change the test date and switch to the offline test in Vietnam.
Looking forward to helping, Thanks.
Hi Dang Minh Hieu ,
i have seen the same issue with one of my colleague. write the whole scenario to the support and i hope then will give you your voucher back. just try to create support, and open a support case for it
link - https://success.outsystems.com/support/home/
Thanks
Prince
@Dang Minh Hieu
Hi Hieu. Please share is there any update about your case.