Service Studio and Bootstrap from Excel

Service Studio and Bootstrap from Excel

Hello community,

I have an incident when bootstrapping an Entity from Excel. The excel sheet has more than 13 columns. When the bootstrap dialog appears showing the mappings between the entity attributes and the excel sheet columns, the dialog shows the list cut after the 10th or 11th attribute (see screen capture). This behavior was noted on two different installations of the latest Service Studio ( on windows 7 and also windows 8.
The screen shows the last mapping at Vintage attribute even there are two more attributes. The Bootstrap action itself is working fine and the Assign logic does get all the attributes for the assignment.

Hi Omar,

This looks like a job for the Support guys. Send this to support[at]