The State of Application Development in Insurance
Time constraints, skills shortages, and legacy technology—see how insurance IT leaders are tackling development in 2025 and beyond.
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Insurance organizations are navigating a rapidly evolving landscape defined by geopolitical uncertainty, fierce competition, and the rise of disruptive InsurTech players. To stay ahead, IT leaders are embracing cutting-edge technologies like low-code, AI-assisted development, and generative AI (GenAI).
But what’s standing in their way? And what strategies are helping them succeed? We surveyed over 200 IT professionals in the insurance sector to uncover the biggest challenges, emerging trends, and transformative tools driving the future of application development.
47% of insurance IT teams say embedding GenAI in their apps is “critical” or “significant,” with 73% already using GenAI for customer support—higher than the average across industries (67%)
Explore the report to discover:
- The top roadblocks to innovation for insurance organizations
- Emerging trends and technologies transforming the industry in 2025 and beyond
- The tools forward-thinking insurance companies are using to modernize faster and innovate smarter