Send to Support

By Gonçalo Martins on 8 Jan 2013
I was thinking that it'll be nice to have a feature to allow us to report some kind of issues directly to the Support Team mailing list. We could have some engine that works similary as ECT (but in the Service Studio), where we could report a Platform Bug/issue directly to the Support Team.
The same for tthe network forum where we could have something like "Send to Support", that transforms a relevant post into a Support ticket
J.8 Jan 2013
I don't understand the first part.

1. in service studio there is such an option.
2. you can always mail ?
3. on ANP there is a Support tab(?)

so, what are we missing?