Improve information with Prometric
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Hello,

I created this topic because I have noticed a major problem with interpreting information to take the certification exam, especially when taking it in person at an application center.

In Brazil specifically, the use of digital documents (virtual documents via cell phone) is officially permitted (by the government).

The problem is that nowhere does it specify the use of physical documents (paper or card), and people are prevented from taking the certification exam for not carrying the physical document.

According to Prometric, they are very strict and I do not have the power to communicate with them for this small adjustment, therefore, OutSystems, as their client, could request this adjustment in the mandatory documentation information and even change the notice on the website, on the certification page.


Recently, there was a case in which the candidate called the police and caused a great deal of inconvenience for not carrying the physical document.

Same in Portugal. The government allows for digital documents on everything, but private business can have their own requirements. I think this is a global problem (or will soon be one).


Adding more notes:
The email says we should visit this non-existing page to be well prepared.
https://www.prometric.com/en-us/for-test-takers/prepare-for-test-day/pages/overview.aspx

And for Lisbon they have the wrong office number so people get a bit lost on the center.