BPT - Support ReadyAt timestamp

By Renato Torres on 29 Jan (3 weeks ago)

Currently the platform only supports the following timestamps for an activity: Created, Open and Closed.


The Ready timestamp should be available because is the only one that represents with precision the moment in time an activity is available for the user. 


If is needed to know the date from which an activity is ready for a user, for example for SLA calculation, the created timestamp is not precise as it can be different from the ready timestamp - the user can only act after the ready status so the SLA must use later timestamp and not the first.


Thanks,

Renato

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