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Export "Case Support" logs from service studio

Service Center
New

Every time a customer support ticket is entered, the first triage step that is requested is :

"we kindly ask you for the following information:

  • Error, General and Timer logs exported to excel with no filter applied."


It would be great if there was a button to export this data in a single step. 

Even better would be to send this information directly from the server indicating the support case it should be attached to.

Created on 16 Apr (9 days ago)
Comments (1)
17 Apr (8 days ago)

Changed the category to Service Center


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