PDF Documentation for the product

On our radar
You need to provide up-to-date PDF documentation for your product.   The online course materials are good, but they are not enough.   No product of this magnitude should be without offline PDF documentation.   

Created on 9 Sep 2011
Comments (6)

And if there is documentation, are you gonne read it all?

For example, there is already a document available about the best practices, this document is downloaded only 20 times. 

I would say, if you want to know the in and outs, follow the bootcamp...


He is talking about the online course material ... and that needs to be revised to the latest features :-)
I'm actually talking about offline PDF docs.   And yes, if it existed, I would read it. 

Most customers expect it.  I'm not sure why it is a foreign idea in this world.

I was told the online materials were up to date for 6.0.   If that's not the case, then, yes, those should be updated, too.

I don't know about the rest of you, but I can't make a winning case for using a tool when I can't provide PDF references.    My team will balk about 30 seconds into my attempt to sell it here.

I don't know if I would read it cover-to-cover unless it is very good BUT I would use it for reference such as explaining particular points that interest me or how- do-I-do-this?
And, having this format of documentetation is always good to search for things you really don't know where to look. 

Hello Frank J,

Thank you so much for your idea!

Do you still feel the need of having offline documentation? Are you able to provide us with some more examples of situations where this documentation format could have made a difference?

We marked this as “on our radar” since we think this is a good idea.

This isn’t currently on our roadmap but at this time, we’ll keep this post open to collect feedback on this topic.

Thank you once again,