The City of Las Vegas wanted to rapidly develop user-centric applications for its citizens and staff in order to stay competitive. The first proof of concept: a new building inspection app. The city started by restructuring and modernizing their back-end ecosystem, but needed to choose the right rapid front-end delivery platform to deliver its value to users. OutSystems enabled the city to develop the first app in just six sprints over 12 weeks, kickstarting a mission to improve all kinds of services for 600,000+ citizens.
3 months from requirements to deployment
25% time savings per site inspection
50% reduction in hardware costs
"The OutSystems platform has bridged the gap from our middleware to deliver user-friendly systems in a fraction of the time we had anticipated it would take. All without sacrificing any desired capability in the end solution."
Making the Most of a New Ecosystem
Challenge - Like many local government organizations, City of Las Vegas (CLV) needed to modernize. By replacing siloed applications with a common, horizontally integrated data layer and overarching API and web services layer, CLV believed they’d be able to build a huge variety of internal and citizen-facing web and mobile applications fit for the digital age.
To maximize their investment in the new service-oriented architecture, it became important to have a rapid application delivery platform to quickly develop front-end applications. After consulting the Gartner Magic Quadrant, attending a Gartner summit session about OutSystems, and considering competitive solutions, Rick Virmani, the city’s Systems Manager, selected OutSystems to develop the user interfaces.
The first application developed in the new ecosystem, a mobile app for city building inspectors in the field, needed to enhance productivity and collaboration between inspectors, eliminate the need to travel back to the office to complete timesheets, and it absolutely had to work offline.
“We didn’t want to spend a lot of time building the front ends,” Virmani says. “Offline capability is the kind of thing we didn’t want the headache of having to program. We wanted our focus to be on the business API layer to support more apps in the future.”
From Concept to Completion in 3 Months
Solution - The project started with several requirements sessions facilitated by OutSystems over a four-week initiation phase. Around 20 people met to capture success criteria and user pains and then drill down into more detail with day-in-the-life walkthroughs. Ride-along observations with inspectors provided rich insight for documenting around 24 user stories.
OutSystems consultants then completed designs and key users approved them. Two developers delivered the completed system in six sprints over 12 weeks. From requirements, design, development, and testing, the full project was completed in 18 weeks. The Mobile Inspector App went live as part of the largest systems overhaul undertaken at the City of Las Vegas in the past 15 years.
“Platform independence, ease of development, and application monitoring capabilities were key for us,” explains Virmani.
- Comprehensive application management that supports design and development through post-rollout maintenance and monitoring
- Architecture analysis for monitoring performance across all layers, not just the interface layer
- Seamless integration with the back end, so everything users see on the screen is in real time