A front-end system that delivers customized service for Van Ameyde's commercial clients. With its deep integration to SAP, the solution provides a fast, flexible, secure, and agile way to implement different process flows based on each client's needs. It handles 400,000 claims per year, with a 30% time reduction in claim resolution. The system is also highly flexible needing only 4 weeks to push out new releases and only 20 days to add a new feature.