Complaint submission app

Experiences Efficiencies Banking & Financial Services APAC

6

developers

9

months

Customer-facing portal that enables clients to formally submit a complaint about the company’s investments. The portal also includes an internal interface that allows administrators to review and categorize the complaints and do reporting to be sent to regulators. This app was built in record time after the publication of the Design Distribution and Obligations law.

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"We had a really short timeframe between the government releasing the Design Distribution and Obligations legislation and what we had to deliver. With OutSystems, we met the tight deadline and are now compliant.”

Steph Catena Software Development Manager
Insignia Financial