Broker portal

Efficiencies Experiences Insurance EMEA

3

months

The insurance portal gives brokers immediate online access to customer claims data from any device. OutSystems enabled the integration with AXA's legacy system, ACS, an in-house platform based on Oracle and .NET. The portal enables 3000+ brokers to see real-time insurance claim status tracking, clear identification of suppliers allocated to claims and next steps and timelines in the claims workflow for each individual claim. The solution improves broker's experience and greatly reduces call center costs.

Helpful resources

Platform overview

Find a partner

"OutSystems enabled us to rapidly build a web-based portal for our brokers that helps them better serve their customers and eliminated unnecessary processes and delays."

Chris Voller Director of Claims
AXA