First notice of loss claims portal

Core Systems Efficiencies Insurance AMER

3

full-time developers

The claims portal allows the company to properly gauge the severity of each claim so that it is routed appropriately. Available by web and mobile, the portal allows customers to submit, review, and follow their property insurance claims with immediate feedback on what to expect next. The claims portal is reducing the call center's call volume. With call duration averaging 8 minutes, this translates into cost savings and frees up the phone lines for customer service issues.

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"Having this technology allowed me to sleep better with the assurance that we would have a claims portal our customers could rely on before hurricane season. The team feels excited about this technology, a modern tool in their toolkit that they can rely on to solve meaningful challenges."

Victor Mandes VP of IT
American Integrity