Details
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Mortage application portal

Efficiencies Experiences Banking & Financial Services EMEA

4

developers

6

months

A front-end web app for partners to submit and track applications, run simulations, and set up notifications for key origination milestones such as property valuations. It also includes a set of back-end tools that allow compliance auditing, portfolio management, and fee changes. Partners now have full visibility of the progress of their customers' mortgage applications. The portal integrates with 10 different business systems and includes a campaigns module that allows Banco CTT to manage incentive programs for its partner network. The portal reduced back office processing staff by 66% and mortgage loans value increased by 30%.

"We've achieved our goal of being the first to market. And using the OutSystems platform, we've significantly improved our efficiency and the customer experience for partners and applicants alike."
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Luís Brites Santos Mortgage Loans Business Director
Banco CTT