Patient portal

Experiences Core Systems Healthcare, Pharma & Biotech EMEA

6

developers

8

months

Mobile app and web portal to help the patient portal schedule appointments, exams, and communicate with Luz Saúde teams. It provides access to clinical information and exam results, and also to telemedicine, their historical medical data, and billing information (including payments). Since its launch, online bookings increased 400%.

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Platform overview

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"I'm currently responsible for twenty-eight digital innovation initiatives. Almost all of these involve MY LUZ, as it aggregates all digital experiences for patients."

Isabel Ventura Digital Innovation Deputy Director
Luz Saúde