Witness expense app
Experiences
Efficiencies
Government
EMEA
2
developersWeb app that digitalized the expense submission process. If a person is summoned to testify in a court, they’re entitled to claim the travel expenses. This used to be a manual, paper-based process where witnesses had to fill out a form and post it to Crown Prosecution Service. The witness expense app automated this system, massively improving the efficiency of the process and accelerating CPS response time. This new system has resulted in 89% of claimants saying it is easy or very easy to use.
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"We used OutSystems to create the Digital Witness Expenses Service, revolutionizing how witnesses claim expenses with instant access and faster payment times. We were also able to build internal capability to meet government design standards."
Claire Beaumont
Head of Digital Solutions
CPS
CPS