DB Results
About Us
DB Results is an Australian company operating globally, with over 250 specialists across Australia, Asia and the Americas. Recently awarded APAC Partner of the Year 2018, DB Results is the #1 Partner for OutSystems in Australia, Hong Kong and the Philippines.  DB Results have over 40 trained Developers, and over 12 OutSystems projects for customers including Metrobank, Convoy, MSIG Insurance, ActewAGL, Chandler Macleod, REST Industry Super, Li & Fung, Randstad, Australia Pacific Touring and the ACT Revenue office just to name a few. DB Results provide services from Strategy to Reality including Agile Transformation, Customer Experience (CX), User Experience (UX), Visual Design, Organisational Change Management (OCM), Development, Integration and Support.  Delivery of business outcomes for customers is a key focus. DB Results brings the necessary experience to drive success in large complex environments, involving multiple organisations to transform business practices and deliver innovative digital solutions that are effective and engaging.
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23Certified Professionals
Certified In
Web Developer
Projects Delivered
ACT Revenue Office
ACTRO embarked on a Revenue Collection Transformation program: to develop and build a Self Serve Portal
• Built using OutSystems in 3 months
• Self-serve tax management portal
• Replaces manual online forms
• Integrated to tax management system
• Personalised for all ACT residents
• Improved access to information and service delivery efficiency for both ACT government staff and Canberra community

Chandler Macleod
Other Industries
1/3 of all workplace injuries occur during the first 3 months on the job. How can this risk be reduced? CM Safe.
See our video that explains how Chandler Macleod partnered with DB Results to create their CM Safe App that allows real-time capture and recording of safety interactions.
6 Weeks
2 Developers

REST Industry Super
Like many financial institutions, a Leading Super Fund faced the challenge of customer retention. They needed to improve engagement and interactions with customers, partners and staff.

They needed a suite of digital solutions and integrated digital channels that would provide an ongoing engaging experience for members. Self-service, real-time integration and a personalised customer experience were the priorities. They needed a solution that delivered and innovated rapidly to beat their competition and be relevant to end users.

OutSystems was used as the development platform to integrate a variety of assets including:

• Pivotal CRM - For customer information
• Kentico Web CMS - For engaging content
• Google Analytics - To track and understand user behaviour
• Future capabilities for integration of specific calculators, social media and back-office funds management systems of record will occur in subsequent releases of solutions on the OutSystems platform.
3 Months
3 Developers

Energy & Utilities
Retailer/NMI Tool

• Reduction of retailer contact meaning a decrease in FTE requirements to satisfy their requests
• No instant visibility for Energy Retailers to their own data from distributors

• Provides the ability for external retailers to access their own data (metering, installation and meter reads) via an easy to use interface

3 Months
4 Developers

Energy & Utilities
New Connections Dashboard

•Paper intensive manual processing of field work by field services multiple points on reconciliation

•Provides an E2E view of the New Connections process within ActewAGLvia the view of dashboard elements
•Provides the ability to analyse individual NMI/installation to undertake root cause analysis
•Reduction in processing time and overall FTE effort
3 Months
4 Developers

MSIG Insurance (HK) Limited has been making use of Outsystems to create a customer-facing portal app for group medical insurance in Hong Kong. This portal app is integrated with MSIG's own backend system and at the fingertip, their customers can check their own insurance profile and status.
4 Weeks
2 Developers

Partner Solutions built using OutSystems
Tax SelfServe
DB Results has developed a SelfServe™ Portal for Tax which allows taxpayers to digitally and conveniently engage with Tax and revenue collection organisations around the world via Web, Mobile or Tablet.

Customer SelfServe Portal
SelfServe™ Portal for Utilities is designed to give you everything you need to connect with your customers, from bill and usage history to payment and contact details, all in one place and available anytime from any device.

Safety Through Digital
1/3 of all workplace injuries occur during the first 3 months on the job. How can this risk be reduced? CM Safe.
Hear how Chandler Macleod partnered with DB Results to create their CM Safe App that allows real-time capture and recording of safety in

Utilities SelfServe Portal
Stop bill shock with SelfServe Portal! In today’s world, your customers expect more. They expect a customer experience that is not only simple, and works across any device, but one that is person and empowers them.