Service operator for logistics
NEW OPERATION MODEL AND PROCESS SUPPORT FROM IDEA TO PRODUCTION IN 3 MONTHS The client has developed and sold a new operation model to its end-customer and needed to deploy information system support. Through light process analysis and service design, an operational process was established and the necessary user interfaces and process support for the employees and managers were implemented. The duration from the initial discussion to the first go-live was 3 months calendar time. OutSystems developed solutions: Mobile app for field workers for registering transactions, hours and defects; web-portal for foremen to follow-up and transaction approvals; integrations to back-end systems (ERP and Payroll)
