Solution Overview

DB Results SelfServe Portal Tax enables Tax Collection government agencies to offer a self service portal to its taxpayer for payment of various tax types. Taxpayers can manage their transactions and enquiries through multiple digital channels.
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Key Features

Government Revenue Offices and Tax Collection Agencies are digitizing their tax payment services with transformation programs targeted at business and individual taxpayers with self-service capabilities. DB Results’s Self-Service Portal for Tax Collection Government Agencies is a rich suite of market leading tax management features with the ability to rapidly develop new product features and enhancements to meet the business objectives.

Key Benefits

  • Self Service Registration for Business, Tax Agents and Individuals
  • Tax lodgements for Business and Individual tax types – Payroll Tax, Land Tax, Residential Rate Payments, Duties etc
  • Seamless, simple and efficient interface
  • Increased engagement and satisfaction for taxpayers
  • Reduced cost and effort in responding to email and phone call enquiries from taxpayers
  • Automated workflows to process paper based tax lodgements and payments allowing back office staff to focus on tax audits and compliance
  • Minimize errors in the tax information captured through real time validation and online guides available within the Portal

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