Social Care Permits
The project was delivered for CDA as part of the Service360 initiative under DET’s S360 Foundation, supporting the wider objective of providing streamlined and integrated digital government services to investors across Dubai. The solution enabled investors to digitally manage the complete lifecycle of CDA permits through Service360, covering the issuance of Initial and Final Permits, as well as subsequent Amendment, Renewal, and Cancellation services. The implementation focused on providing a seamless investor experience through the Service360 platform, while integrating the required business processes and backend services to support CDA’s permit processing and approval requirements. This contributed to the broader Service360 vision of providing Dubai investors with a unified digital journey for accessing government services, reducing the need to interact separately with individual government entities.
