AML Due Diligence Renewal Portal
Challenge: The client needed to comply with AML regulations requiring periodic renewal of due diligence for customers with active financial insurance policies. The existing process was manual, slow, and difficult to audit. Solution Delivered: We developed a self-service customer portal on OutSystems, built from scratch, allowing policyholders to complete due diligence renewal autonomously. The solution includes 2FA, dynamic data and document collection based on risk profile and product type, document upload, investor risk questionnaire updates, and integration with core customer, DMS, and risk systems. Scope & Team: 3-month project delivered by a team of 3. Value Delivered: Improved compliance, reduced manual effort, faster turnaround, full auditability, and scalable adaptation to regulatory or product changes. Differentiators: Fast delivery, risk-based UX, and strong multi-system integration capability.
