Product Releases and Updates
New OutSystems.AI Language Analysis Component

New OutSystems.AI Language Analysis Component

27 June 2019
Want to quickly glean the general idea of information from customers without losing time, money and resources? Text and speech analysis can enable your support agents to get the key information from incoming cases quickly and to adapt their communication to the customer with proper context. OutSystems helps you create richer experiences, while still aiding you in your priority of customer-first functioning. From sentiment analysis to highlighting the key sentences right in the UI, with the OutSystems.AI Language Analysis component, you can work with customer communication faster than ever before.