Introducing OutSystems 10.
Agents provided with immediate access to customer contact details and history. Control and monitoring over SLAs.
Evaluate the quality of service, products and shops.
Provides complete visibility into customer queries enabling a quick and efficient response.
Workflow management of in-store and call center representatives' activities.
Guide shelving decisions with more precision, enabling employees to respond quickly to requests.
Keep a record of the lifecycle of articles and employee actions.
Spans across the complete product development lifecycle: planning, suppliers RFPs, packaging, quality control and rollout.
António Pereira, Jerónimo Martins - Consolidation Director
Manage water, energy, and communications contracts including billing plans and invoicing.
Manage different aspects of all real estate assets including evaluation, licensing, contracts, and taxes.
A tool for performance evaluation, career management, compensation, benefits, training, and social responsibility.
Orchestrates and automates the process of managing time and attendance remotely in stores.
Manage workplace accidents for a better and safer working environment.
User self-registration, employee directory, approval workflow, security policies, IT asset management, auditing, and compliance.
Framework for serving enterprise-wide needs giving visibility and control over IT infrastructure and staff.
Call center application that allows agents to gather employee feedback to resolve company issues.
Please contact us for detailed information
March 20–22, 2017 Ponte Vedra, FL - US
April 9-11, 2017 Savannah, GA - US
June 6-8, 2017, Toronto - Canada
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