How to Accelerate the Development of your Multiexperience Portfolio
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thinkmoney have transformed their digital customer services with a brand-new onboarding journey and award-winning mobile app, which led to a 30% increase in account openings and reduced call centre staff intervention.
Richard Wilson from thinkmoney shares how they delivered on their promise of “hassle-free” banking and stood out in the highly competitive financial services industry as they revamped their digital customer experience.
Richard Davies from OutSystems shares trends in customer experience and how to deliver solutions that delight customers. Key takeaways include: