Change is the foundation of progress, and key to maintaining a competitive advantage. But how do you start down the path of technological change in a heavily regulated and risk-averse environment, such as insurance?
The insurance market is more competitive than ever, and customers are expecting more from their carriers. How are you addressing these challenges?
FWD Insurance is a relative newcomer in Asia. To grow faster than the competition, FWD Insurance focused on delivering exceptional customer experiences. The company decided to move quickly and give consumers exactly what they wanted: intuitive mobile insurance services that cater to Filipinos’ desire for streamlined mobile services (in a country of 100+ million people).
