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eTicket

Stable version 1.0.0 (Compatible with OutSystems 11)
Published on 17 Feb by 
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eticket

eTicket

Details
eTicket Application Project that manages technical call tickets, sorting by category, department and technical responsible. Sending emails in the Application flow when creating a new Ticket Sending emails in Timers at the end of the day; Export to Excel Ticket Feedback
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eTicket Application

Project that manages technical call tickets, sorting by category, department and technical responsible.

Sending emails in the Application flow when creating a new Ticket

Sending emails in Timers at the end of the day;

Export to Excel

Ticket Feedback



Preview URL

https://personal-xobi2uje.outsystemscloud.com/eTicket/

Email Address: demo@example.com

Password: abcd1234



Required configuration:


1) Email Setup:

ServiceCenter -> Administration -> Email


2) Change Default Value Site Property EmailAttendeeLink to:

"https://Your Enviroment Here/eTicket/eTicketDetailPanel.aspx?ETicketId="


Example: "https://personal-xobi2uje.outsystemscloud.com/eTicket/eTicketDetailPanel.aspx?ETicketId="


3) Change the TermsAndConditions.pdf document in the tab Data -> Resources, as needed, this document is sent as an attachment to the emails sent at the end of the day.




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