Intercom Plugin

Stable version 1.0.0 (Compatible with OutSystems 11)
Other versions available for 10
Published on 26 Sep (4 weeks ago) by 
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Intercom Plugin

Details
Integrate Intercom into your Customer Mobile Apps
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Use this mobile plugin to add Intercom to your customer mobile apps.

To configure the integration you need to set up a few preferences in your mobile app (check documentation):

{
    "preferences" : {
        "global": [
            {
                "name" : "intercom-app-id",
                "value" : ""
            },
            {
                "name" : "intercom-ios-api-key",
                "value" : ""
            },
            {
                "name" : "intercom-android-api-key",
                "value" : ""
            }
        ]
    }
}

All this information is available in intercom developer website. Additionally, you can also configure Google notifications through these preferences.

How to use it?

Use the OnApplicationReady event to configure the plugin, registering logged in and out users and setting up notifications (notifications required additional setup on intercom side). Use UserHash to confirm user identities, more information here.

Change the Login client action on the Login screen to register the logged in user.


Then use the ShowLauncher action if you want Intercom launcher to be always present on the screen or the ShowIntercomMessenger action to open the messenger popup.

What’s new (1.0.0)
  • Updated cordova plugin to version 10.1.1
  • Updated APIs - includes new actions for HelpCenter
  • Reviewed dependencies - component now depends on new Utils Library instead of Intercom Connector.
  • Includes new demo mobile application - requires setting up the extensibility configuration with App_Id, IOS key, and Android key.
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