The Agentic First Notice of Loss solution delivers a complete First Notice of Loss (FNOL) journey for personal auto claims, combining a mobile app, AI agents, core services, and provider integrations. Policyholders report a loss in the Mobile Insurance app, from a chat or a crash alert. A conversational AI agent then guides them step by step: safety check, policy lookup, incident details, roadside assistance, a rental car, photos, and documents. The journey ends with a claim summary, including an AI-drafted damage report, that the policyholder submits to the insurer's claim management system. AI agents handle the conversation, photo and document analysis, the damage report, and policy questions under evidence-grounded guardrails. A behavioral rule for each claim status keeps every turn within the process. Core services hold the ACORD-aligned claims data model and its audited status history, and Integration Wrappers isolate the external providers.
For tenants that use portfolios, the solution must be installed in the same portfolio where the Trial AI Models are deployed, as these models are dependencies of the solution.
Before installing the solution, verify which portfolio contains the TrialClaudeHaiku4_5 model, and then install the Agentic First Notice of Loss solution in that same portfolio.
Updated and refreshed references
BSD-3 license (https://opensource.org/licenses/BSD-3-Clause)