Easy Help Desk

Stable Version 1.0.0 (OutSystems 11)
Published on 13 November 2018 by 
Created on 13 November 2018
Details
Application to manage helpdesk tickets from clients do IT department
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Friendly application to manage tickets support. 3 roles supported (ADMIN, Technician and registered as client). This app have client flow and Tech/ADMIN flow. The application verify the role and redirect the user to the correct flow.

In backoffice we can create types of classification and, if we are ADMIN, Technicians.

This application have email notifications to inform users about the ticket status.

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Category
Applications
Tags
Support Options
This component is not supported by OutSystems. You may use the discussion forums to leave suggestions or obtain best-effort support from the community, including from Ricardo Pereira who created this component.
Dependencies
Easy Help Desk has no dependencies.
Requirements
Platform
11.0.0.200
Database
All
Stack
All
Component Consumers
No consumers yet.
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