Service Manager

Stable Version 1.1.0 (OutSystems 11)
Published on 21 Feb by 
Created on 12 March 2019
Details
IT Service Management application to manage IT Incidents, Problems and Change Requests thru a simple ITIL based workflow.
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IT Infrastructure Library (ITIL) based Service Management application including modules to manage Incidents, Problem and Change Requests.  

Application includes a Self Service Portal for End Users as well as a Knowledge Base

What’s new (1.1.0)
  • Added audit fields for problem and change tables
  • Fixed business logic around audit history
  • Add Service Actions to expose update records functionality
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Category
Applications
Tags
Support Options
This component is not supported by OutSystems. You may use the discussion forums to leave suggestions or obtain best-effort support from the community, including from Juan Ramirez who created this component.
Dependencies
See all 3 dependencies
Requirements
Platform:
11.0.0.200
Database:
All
Stack:
.NET
Component Consumers
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