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OutSystems Lab
Created on 30 June 2020
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field-services-backoffice

Field Services BO

Stable version 1.0.1 (Compatible with OutSystems 11)
Uploaded on 08 June 2021 by 
OutSystems Lab
field-services-backoffice

Field Services BO

Details
This app is a demo application with dummy data and should be used only for demonstration/test purposes. Field Services Backoffice provides support for managing the field services operations, from easily assigning the right technician for each work order through a simple drag and drop mechanism, to having the location of each worker shown on a big map.
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The Field Services solution is composed of 2 applications:


Field Services Mobile 

The Field Services sample app provides easy-to-use interfaces designed for tablet devices, and includes significant built-in functionality:


  • Rich dashboard to facilitate the planning of the workday, based on scheduled work orders
  • The dashboard provides a map that shows the location of the day's remaining work orders
  • Once a service is selected, a map shows the path to the customer
  • Inventory checks to ensure all parts are available for planned work orders
  • Review customer’s service details and past purchases to enable field technicians to offer new service upgrades 
  • Information on customer’s special requirements or home configurations
  • Wizard guided installation process
  • Add comments using speech-to-text functionality
  • Work order confirmation by the customer using a signature on glass
  • PWA Ready


Field Services Backoffice (this app) 

  • Contains a dashboard with the current location of all technicians and a summary of the day's work orders. 
  • A Plan screen allows managing the assignment of technicians to work orders fastly and easily using drag and drop.
Release notes (1.0.1)
  • It is now possible to generate and download a PDF report of a Work Order, on the Work Order detail screen
  • Updated to support the latest version of the Field Services Mobile app
Reviews (0)
Category
Demos & samples, Process management (BPT)
Tags
Support options
This asset is not supported by OutSystems. You may use the discussion forums to leave suggestions or obtain best-effort support from the community, including from  who created this asset.
Dependencies
See all 14 dependencies
Application Objects
Field Services BO has 20 AOs.
Team
Compatible with
Version 11
11.9.2 or higher
11.7.6 to 11.9.0
11.0.606 to 11.0.615
Database:
All
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