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Field Services BO

Stable version 1.0.1 (Compatible with OutSystems 11)
Uploaded on 08 June 2021 by 
 (0 ratings)

Field Services BO

This app is a demo application with dummy data and should be used only for demonstration/test purposes. Field Services Backoffice provides support for managing the field services operations, from easily assigning the right technician for each work order through a simple drag and drop mechanism, to having the location of each worker shown on a big map.
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The Field Services solution is composed of 2 applications:

Field Services Mobile 

The Field Services sample app provides easy-to-use interfaces designed for tablet devices, and includes significant built-in functionality:

  • Rich dashboard to facilitate the planning of the workday, based on scheduled work orders
  • The dashboard provides a map that shows the location of the day's remaining work orders
  • Once a service is selected, a map shows the path to the customer
  • Inventory checks to ensure all parts are available for planned work orders
  • Review customer’s service details and past purchases to enable field technicians to offer new service upgrades 
  • Information on customer’s special requirements or home configurations
  • Wizard guided installation process
  • Add comments using speech-to-text functionality
  • Work order confirmation by the customer using a signature on glass
  • PWA Ready

Field Services Backoffice (this app) 

  • Contains a dashboard with the current location of all technicians and a summary of the day's work orders. 
  • A Plan screen allows managing the assignment of technicians to work orders fastly and easily using drag and drop.
Release notes (1.0.1)
  • It is now possible to generate and download a PDF report of a Work Order, on the Work Order detail screen
  • Updated to support the latest version of the Field Services Mobile app
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