I have installed the component in my on-prem server, and I use the validateEmail action to check the email address, but always return false even the email is valid.
Hi @Billy Yam . It's perfectly working for me. You can check the same email in the demo link, it will work there
Demo Link: https://personal-vcmxop6n.outsystemscloud.com/UltimateEmailValidator_Demo/Demo
The issue might be due to:
You may need to check with the IT team to address these restrictions.
Regards
Murali
Hi Murali
I have validate the email address successfully, when I allow the firewall tcp/udp 53 and tcp 25, thank you very much.
Best Regards
Billy Yam
Hi @Billy Yam ,
This Forge component is working fine for me. Could you please specify which email ID you faced issues with? That way, I can investigate further. You can also refer to this demo for reference.
Thanks,
Sriyamini
Hi Sriyamini,
Thanks for your reply, I have tested my personal email @hotmail.com and @gmail.com, both return false, but haven't any failure log
Hello @Billy Yam
I’m the author of this component. Could you please share the email you used? I’ve tested it with both public and private domain emails, and everything seems to be working perfectly.
Thanks
Hi Murali,
Thanks for your reply, I have tested my personal email @hotmail.com and @gmail.com, both return false, is it have any setting for on-prem infrastructure? Do I need to allow or whitelist something?
Thanks, I try to allow the connection tcp port 53 and 25 first, and may I know the steps how to check the email address is valid?
DNS lookup the domain -> check the domain mx record -> send the smtp to verify the user?
Billy
Great and thanks for using my component!
For me, the component works well. Can you specify the exact e -mail address? In addition, if possible, can you share your OML file? This way I can check the implementation and see where the problem can be.
Sriyamini.J
Hi Sriyamini
I have sovled the problem when I allowed the firewall.
Hi Billy,
Glad to hear that your problem got solved. Happy to help.