It would be helpful to have access to the tables "OSSYS_SRVAPI_CONFIGS" and "OSSYS_ESPACE_MOBILE_CONFIGS " so that we could see which "Screen Requests logs" and "Service Actions logs" are set to TRACEALL = 1 or TRACEERRORS = 1.
Same as well as the table "OSSYS_ESPACE_CONFIGURATION" to verify the values of "EnableDebug", "AllowAuditing", "RemoteShowStack" etc... configurations of service center