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2024-06-11 16-02-22
Nguyen Ngoc Nam
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[JWT] Error with TokenHandler in Development Environment
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OutSystems 11
jwt
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JWT (O11)
Forge asset by João Almeida

Hi everyone,

I'm encountering an issue when running a Service Action named ReadTokenService in my Development environment. The error message is as follows:

'microsoft.identitymodel.tokens.tokenhandler' from assembly 'microsoft.identitymodel.tokens, version=5.2.2.0, culture=neutral, publickeytoken=31bf3856ad364e35'

Interestingly, this issue does not occur when I run the same action in my Personal Environment — it works fine there.

I'm trying to understand what might be causing this issue specifically in the Development environment and how I can resolve it.

Has anyone experienced something similar or know the root cause and solution?

Thanks in advance for your help!

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15 May 2025
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2023-12-11 08-54-13
Neha Agrawal
Champion

Hello, 

You can try below troubleshoooting tips:

  • Check the exact version of the "JWT (O11)" component and its dependencies in both Development and Personal environments via Service Center. Ensure they match.
  • Examine References: In your module in Service Studio (Development), check the references for the "JWT (O11)" component and any other references to microsoft.identitymodel.tokens. Look for warnings or different versions.
  • Review Deployment Logs (Development): Check Service Center logs for deployment errors related to your module or the JWT component.
  • Republish (Development): Republish the "JWT (O11)" component in Service Center, followed by your module.
  • Simple Test (Development): Create a basic test action using the JWT component to see if the issue persists.
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15 May 2025
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