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[Multiple File Upload] Facing issue in MultipleFileUpload
multiple-file-upload
Web icon
Forge asset by Multi Uploaders
Application Type
Traditional Web

Hi Connection,

In recent days, I have been facing some issues with the MultipleFileUpload component. In my application, I am using this component to upload multiple large files for data migration. Earlier, there were no problems, but over the past few days it has not been working properly.

When I upload 17 files, only 4 files are uploaded to the UploadCache table. After that, I get a continuous AJAX loader on my screen. A few minutes later, when I refresh the screen, I encounter a 503 Service Unavailable error. I checked in Service Center and found some error logs related to the MultipleFileUpload component.

Currently, I am using this component in my POC, and I will soon need to implement it in the Dev environment. At this stage, such issues are becoming a showstopper for development, so I need assistance to resolve this.

Thanks in advance,

Karthick


2023-12-07 07-51-40
Remco Dekkinga
 
MVP

Hi Karthick,

From the screenshot, I can see that you are using the Personal environment to test your application.

The 503 error indicates that the application server is either overloaded or one of the critical services (IIS, OutSystems Scheduler, or related backend services) has failed. 

The Personal Environments are shared environments with a minimum set of resources where you could easily drain memory, disk space or other resources.

When you keep the size of the files down, there should be no problem in uploading multiple files. Can you share the filesize of the files that you are trying to upload?

Kind regards, Remco

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Karthic Kumar

Hi @Remco Dekkinga ,

Thanks for your response.

I am trying to upload 17 files totaling 130 MB. 

Initially, these files were uploaded successfully. 

2023-12-07 07-51-40
Remco Dekkinga
 
MVP

130mb is quite a lot for a personal environment to handle. The Forge component is not the issue, but the resources of your Personal Environment.

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