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[Signature Pad] Signature pad is not working with new out systems UI updates
signature-pad
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Forge asset by Labs

I recently updated OutSystems UI, OutSystems Charts, and OutSystems Maps to their latest stable versions. After the update, the signature pad functionality in my applications stopped working — I'm no longer able to sign. I attempted to install the latest available version of the signature pad component (last released in 2020), but that didn’t resolve the issue. Has anyone else encountered a similar problem? 


2019-11-11 17-10-24
Manish Jawla
Ā 
MVP

Hi @Ravali Kandala ,

Is that possible for you to share the link of forge component which you are referring here, so it become easier for community member to check the exact signature pad forge component.

Thanks,

Manish Jawla

UserImage.jpg
Ravali Kandala

sure, here is the Signature pad I am referring to

2024-07-05 14-16-55
Daniël Kuhlmann
Ā 
MVP

not a link, i will update the original question.

2024-07-05 14-16-55
Daniël Kuhlmann
Ā 
MVP

Hi,

I tested the component, and it works perfect for me, with the latest OutSytems UI version.

OutSystems Charts, and OutSystems Maps are not used by the component and can not impact the working of the component.

So can you share more details why it not works?

ps. I tried it on O11, the same component exists on ODC. Which platform you use?

Regards,

Daniel

UserImage.jpg
Ravali Kandala

I am using Service Studio Version 11.55.39 , not sure why I see the issue. Right now, I reverted back new updates to continue my task but will soon have to update the platform and will get back to you with more details and screenshots then. Thank You!


2024-07-05 14-16-55
Daniël Kuhlmann
Ā 
MVP

Using the same version as you without issues.

2024-07-05 14-16-55
Daniël Kuhlmann
Ā 
MVP

I will try and see if I can replicate your issue. Do you get any error messages in OutSystems or in the app browser console? If so, please share.

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