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The overall speed of our cloud is a major issue.
Application Type
Traditional Web, Mobile, Reactive, Service
Service Studio Version
11.55.56 (Build 64553)

Attempting to log in, opening an application, publishing, etc., takes a long time for all actions.


I'm using an enterprise license, and this is a problem for all connected developers.


Is there a solution?

The service center said it would self-heal, so I clicked on it, but I'm not sure if it's working properly... It's frustrating.


Six minutes for a single publish...


The overall speed of our cloud is a major issue.

2016-04-22 00-29-45
Nuno Reis
 
MVP
Solution

Hello.

There was a problem detected in multiple AWS regions: Status

Login was one of the things affected. Should be ok now.


(Always check Status page. When you have a different issue, open a ticket. The Forum will only confirm if more people have problems, not solve them.)

2025-12-22 13-50-43
Sherif El-Habibi
Champion

Hello,

This may require raising a Support ticket so it can be investigated in more detail.

You can raise a ticket through here: Support ticket.

2016-04-22 00-29-45
Nuno Reis
 
MVP
Solution

Hello.

There was a problem detected in multiple AWS regions: Status

Login was one of the things affected. Should be ok now.


(Always check Status page. When you have a different issue, open a ticket. The Forum will only confirm if more people have problems, not solve them.)

2024-10-05 13-30-20
Huy Hoang The

Hi,

For the problem, i think it's related to region (region dev, region server, ...) or use remote to the   Virtual Machine so u need raise ticket to OS support.

2025-12-15 09-29-24
Thibaut G

Have you reviewed your CPU usage in AWS CloudWatch?

2019-11-11 17-10-24
Manish Jawla
 
MVP

HI @TravelerAutumn ,

Can you check the DB status of your environment and you can use the below component to free up space as well.

we had similar issue in past but when we clean up our db it get resolved using above component. We cleaned up our logs and make sure full logging is not turn on always for API modules and delete all the espaces older than 2 months, etc.

https://www.outsystems.com/forge/component-overview/423/dbcleaner-o11

Regards,

Manish Jawla