The plug in 7.9.1 in mabs 11.2 have an isue in take photo, the apk restart ,it plug in dont post any error in the service center or in the take photo message error, when i change de zoom in the camera from 1 to 0.5 , take photo, apk restart, any idea? i have the same error in apk testing
the demo app have an error in the plug in alocation memory, when i try to use the camera i have an isue memory error and plug in not working and restart demo app, i try when another mab 12 and have the same error
15 days with production isue for this plug in and still waiting ..................Suport.................
Hello Andy,
Can you please share the support ticket number so that I can track it? Thank you
Are you experiencing this issue in Android or iOS?Best regards,
Alex
Android 10 = ok
Android 12 and 13 = Issue ( Our Apk and the demo apk out of memory when i tray take a photo )
What devices are you testing on?Does the problem occur when you open the camera screen, when you change the zoom, or when you click the button to take the photo?
When take photo in PWA have description error and restart app but in mobile don't have any description error only restart app, in android 10 all is okay, but in android 12 and 13 take the photo and display memory error , the same error occurs in Mabs 12 and 11.2, but that version Version 7.7.3. works fine, we must to use the last camera version plug for compatibily problems in ios
I see, thank you for the information.
I believe the best thing to do is for you to open a support case.
Best regards,