Hello all,
I am working on getting the In-App Chat Web, which can be found in the Forge. After setting FireBase and going through the manual several times, I still can not get the chat working. When running the application I get to see a blank screen with:
There was an error processing your request. Please try again later ...
When I look in the Service Center, I see the following error:
Error executing child request for HomePage.aspx.
Environment Information eSpaceVer: 7 (Id=350, PubId=412, CompiledWith=10.0.702.0)
RequestUrl: https://darioush.outsystemscloud.com/InAppChatWebSample/Home.aspx?_ts=636555808650213118 (Method: GET)
AppDomain: /LM/W3SVC/79/ROOT/InAppChatWebSample-53-131644538569467307
FilePath: C:\OutSystems\Sandboxes\YJY5LF076\Platform Server\running\InAppChatWebSample\
ClientIp: 213.125.8.138
Locale: en-US
DateFormat: yyyy-MM-dd
PID: 66924 ('w3wp', Started='1/1/2018 10:43:01 AM', Priv=653Mb, Virt=18312Mb)
TID: 81
Thread Name:
.NET: 4.0.30319.42000
Stack:
[1] Exception of type 'System.Web.HttpUnhandledException' was thrown.
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride)
[2] 'Post' Web Block is incompatible with the 'WebPatterns' module definition. Please update it.
at proxy_InAppChatWeb_WebPatterns.Flows.FlowContent.WBlkPost.get_wtIcon()
at ssInAppChatWeb.Flows.FlowInAppChatFlow.WBlkInAppChat.FindControl(String id)
at ssInAppChatWeb.Flows.FlowInAppChatFlow.WBlkInAppChat.InitializeComponent()
at ssInAppChatWeb.Flows.FlowInAppChatFlow.WBlkInAppChat.OnInit(EventArgs e)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.AddedControl(Control control, Int32 index)
at System.Web.UI.Control.AddParsedSubObject(Object obj)
at proxy_InAppChatWebSample_WebPatterns.Flows.FlowContent.WBlkModal.OnInit(EventArgs e)
at proxy_InAppChatWebSample_LiverpoolTheme.Flows.FlowLiverpoolBase.WBlkLayout_Liverpool.OnInit(EventArgs e)
What kind of actions do I have to take to get it working?
Hello Darioush,
Looking at the error it seems that you may have some broken references between In-App Chat and Silk UI (WebPatterns module).
Please try to refresh references in both eSpace modules ("InAppChatWeb" and "InAppChatWebSample") and let us know if that solved the issue.
Cheers,
Samuel Jesus
Samuel Jesus wrote:
Hi Samuel,
Great! it seems to work for now. I think the problem was the outdated WebPatterns module, Now it's time to find out how I can generate automatic answers.Thank you Samuel.